Returns & Exchanges
At ShopSimon, we want you to be completely satisfied with your purchase. If your new fashion find isn't the perfect fit, you can return unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a prepaid shipping label or a QR code for drop-off at authorized locations.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are still intact.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing